The Commonwealth must modernize its applications to ensure vital functions will continue to be supported and improved in the future.
The BEST Program has replaced the Massachusetts Management Accounting and Reporting System (MMARS), with Mosaic, a modern Software as a Service (SaaS) solution
The BEST Program is also working on the long-term replacement of the state’s payroll system, Human Resources/Compensation Management System (HR/CMS)
The introduction of Software as a service (SaaS) solution and modern technology stressing configuration over customizations will allow the Commonwealth’s investment in BEST to maximize the benefits of efficiency, process improvement, risk controls, data analytics, management tools, employee and resident experience.
HR/CMS
- Built on aging software that is more than 20 years old and which is highly customized and not easily upgraded to a newer software version.
- Highly complex from a data architecture perspective (over 200 data interfaces, use of 3rd party tools).
- Not keeping pace with modern improvements in functionality, usability, and cyber-security.
- In a state of deferred maintenance, leaving the Commonwealth with aged and underperforming technology that is lacking in both functionality, usability and security.