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Transforming Financial and HR Operations Across the Commonwealth

Why Transform?

The Business Enterprise Systems Transformation (BEST) Program is a multi-year program that will replace two 20-year-old applications used by all state agencies:

Massachusetts Management Accounting & Reporting System (MMARS) Human Resources/Compensation Management System (HR/CMS)

Latest News

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Update for Points of Contact and Technical Points of Contact
Points of Contact & Technical Points of Contact February 28, 2025

Winter 2025: Points of Contact Newsletter

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Program Update with BEST logo
From the PMO January 7, 2025

January 2025: BEST Program Update

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Program Update with BEST logo
From the PMO November 15, 2024

December 2024: Year-End Update

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Timeline

View full timeline
2017-2022

Visioning

BEST PMO Established

2023

Phase 1: Software & Systems Integrator Negotiations

2024

Business Requirements Validation

System Configuration

2025

System Configuration & Testing

Readiness & Training

Phase 2: Procurement

2026

Stabilization

Production Maintenance

Executive Sponsors

  • Headshot of Matthew Gorzkowicz, Secretary of the Executive Office of Administration and Finance

    Matthew Gorzkowicz

    Secretary of the Executive Office for Administration and Finance

  • Headshot of William McNamara Comptroller of the Commonwealth of Massachusetts

    William McNamara

    Comptroller of the Commonwealth of Massachusetts

  • Headshot of Jason Snyder, Secretary of the Executive Office of Technology Services and Security

    Jason Snyder

    Secretary of the Executive Office of Technology Services and Security

Word cloud in shape of state of Massachusetts with many words

BEST Program Kickoff

The BEST Program held an official project kickoff, bringing together over 150 subject matter experts and program staff from across state government and representing business, financial, and technology workstreams. Highlighting the collaborative efforts of various teams, it was opportunity for participants to interact across functions and workstreams and celebrate the work they have completed during the first two months of the program. When asked to describe the BEST Program in one word, our Program Kickoff participants had this to say…

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BEST Program

The BEST Program is the Commonwealth of Massachusetts’ multi-year initiative to implement a comprehensive transformation of the policies, processes, and systems that support financial and human resource operations across all Massachusetts state governmental entities.

MMARS By the Numbers

$122.8B

state spending processed in FY2023

95,675

Employees paid every 2 weeks

160

Commonwealth departments on MMARS

8,398

MMARS Annual Solution Desk inquiries

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