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Statehouse in Boston, MA

The Financial Implementation Experts (FIE) group is composed of approximately 100 Commonwealth subject matter experts who support the Program’s Financial Functional workstreams.


The FIEs provide input and guidance on design and implementation issues identified by the BEST Program Team throughout the duration of the Program. The subject matter experts are organized by functional area to provide enterprise-wide guidance and deep-dive knowledge during configuration and testing activities.


Representation from across the Commonwealth to identify business requirements for all functional areas. Functions are divided into the following teams:


View complete list of Financial Implementation Experts

Agile Methodology: Users as the Focus

FIEs have participated in project activities focused on Agile project methodology including sprint workshops and user stories. Agile is a process of discovery, collaboration, and communication, The approach involves dividing the project into increments and emphasizes continuous improvement of system functionality.

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