Overview
Change Agents are representatives from agencies across the Commonwealth. They’ll work with Readiness Liaisons to make sure their colleagues are prepared to adopt the new financial application, Mosaic. Together, they make up the Change Agent Network (CAN).
Change Agents will work with Readiness Liaisons: full-time BEST Program staff dedicated to preparing and supporting agencies for the upcoming transition.
The BEST Program is recruiting a team of 12 Readiness Liaisons to support Commonwealth Agencies.
Change Agents will:
- Help facilitate and communicate the change to users within their agencies
- Encourage fellow agency staff to participate in trainings, user testing, and other activities
- Share training schedules, meetings, and FAQs with their teams
- Listen and solicit feedback from their peers to share with BEST Program staff