Technical Interface Contacts

Business Interface Points of Contact (BIC)

The BIC role will support specific transactions and table entries of MMARS along with information dissemination and on-going feedback. These users will:

Have knowledge of the specific transactions and table entries being interfaced into and out of
MMARS.

Manages the creation or approval of processing a given interface file in MMARS or oversees
the staff who do.

Ability to understand file reasonableness, i.e. if the system has potential issues that can be
caught prior to authorization.

Authority to log into MMARS to correct business rule errors on transactions.

Technical Interface Points of Contact (TIC)

The TIC role will support the coordination of input on technical information about the Agency’s systems. These users will:

Provide information regarding current financial system interfaces to MMARS.
Provide information on reporting, data analytics and business intelligence needs of the Agency, both current and in the future.
Keep the BEST Program informed about Agency technology initiatives that may affect the BEST Program.
Assist the program by directing us to appropriate parties when the program needs specific information or involvement from your Agency on technical issues.
Work with the BEST program to ensure that the Agency’s unique data and system security needs are met.

Technical Interface Contacts

Business Interface Points of Contact (BIC)

Technical Interface Points of Contact (TIC)

Resources for Business & Technical Interface Contacts